ESI C-Class

Enhance your communications with a superior small-business telephone system.

ESI IVX C-Class ESI builds big-system features into the small-business IVX C-Class. The patented IVX phone system design means all the vital business communications features are built-in — not added-on. Equipped to handle up to six phone lines, 12 digital stations and two analog stations for fax machines or cordless phones, IVX C-Class gives your business a competitive edge.

ESI offers IVX C-Class in two versions. One includes ESI’s award-winning voice mail, while the other is designed for businesses that need no voice messaging. Each comes with features to help you communicate more effectively and increase productivity.

ESI Telephone Sets...

System Overview

Everything is built in

• Up to 20 call-processing ports (six phone lines, 12 digital stations,
  two analog stations)
  
• Up to two dedicated analog ports for cordless phones, fax machines,
  other analog devices
  
• Voice mail/automated attendant or basic model
  

Powerful call handling

• Enhanced Caller ID* allows one-touch automatic message return with ESI
  Feature Phones (supports basic Caller ID features on non-ESI analog phones)
  
• Up to two conference bridges, each able to handle up to four parties
  
• Background announce
  
• Dedicated overhead paging interface

Sophisticated voice mail (when equipped)

• Two channels of built-in voice mail with two hours of voice message storage
  
• Easily identified with blue VOICE MAIL key
  
• Up to 10 guest mailboxes
  
• External message notification
  
• Off-premises message delivery
  
• Off-premises “reach-me” can let someone forwarded to a voice mailbox still
  reach the called party at a designated number
  
• Message Recycle Bin remembers and can restore each mailbox’s 10 most
  recently deleted messages
  
• Live call screening allows listening to an incoming message (as on a
  home answering machine); pick up the call at any time or let it go to
  voice mail
  
• Live call recording of any conversation (or personal memo); allows
  moving and copying recordings to others’ mailboxes
  
• Quick Groups™ for easily moving a voice mail message to other
  user mailboxes
  
• Quick Move™ for saving a message to other user mailboxes during
  call recording
  
• Virtual Mailbox Key™ allows easy monitoring of another mailbox
  
• Three pre-recorded music-on-hold tracks, one recordable track, or one
  outside source

Automated attendant (when equipped)

• Up to 18 branches
  
• Virtually unlimited call routing, including off-premises transfer
  
• Trunk-to-trunk transfer eliminates need for Centrex service to transfer
  calls off-premises
  

ESI’s Verbal User Guide™

• Pressing HELP key provides instant assistance
  
• Hundreds of informative, friendly prompts guide users, administrators
  and installers
  

Esi-Dex™ speed-dialing

• Feature Dex for quick programming of feature keys
  
• Three separate numbers lists: Personal Dex, Station Dex and System Dex
  
• Uses Caller ID information* or direct keypad entries
  

24-Key Digital Feature Phone

• Designed for users requiring full access to system’s capabilities
  
• Compact; fits into any office decor
  
• Rugged design resists abuse, spills
  
• Easy-to-read two-line display
  
• Status indicator lamp
  
• Built-in speakerphone
  
• 12 dedicated keys for frequently used functions
  
• 12 programmable feature keys
  
• Digital volume/scroll keys
  
• Four-position tilt and wall-mountable
  
• Headset operation
  

12-Key Digital Feature Phone

• Designed for lobby, warehouse, or other areas where the user does not
  require access to all features
  
• Compact; fits into any decor
  
• Easy-to-read single-line display
  
• Three dedicated keys for frequently used functions
  
• Nine programmable feature keys
  
• Digital volume/scroll keys
  
• Four-position tilt and wall-mountable
  

Other features

• Direct programming
  
• Automatic clock setting — synchronized with Caller ID
• SMDR

System Features

Spoken help is a touch away.

Need assistance using your phone? Just press the HELP key for the friendly Verbal User
Guide. The built-in user tutorial simplifies training new employees and makes it unnecessary to keep track of a printed manual.

Intelligent Caller ID.

ESI’s patented technology displays the caller’s name-and-number information with each call, and even stores it with each voice mail message. On your ESI Feature Phone, use the Esi-Dex™ speed-dial feature for single-touch storage of caller information for callback any time.

Unique message handling.

IVX C-Class with voice mail has patented features that make it a snap to share information with your team. ESI’s Quick Groups™ lets you send a message to other user mailboxes by pressing the blue VOICE MAIL key followed by the desired station keys — easily creating a voice mail distribution group on the fly.

Message Recycle Bin.

The system stores up to 10 of your most recently deleted messages in a Message Recycle Bin from which you can easily recover them.

Call recording.

IVX C-Class with voice mail lets you record any call. Simply press the RECORD key on
your ESI Feature Phone and the system will record the call — even conference calls and
personal reminders.

Call screening.

On IVX C-Class with voice mail, screen calls just as you do with your home answering machine. Listen as callers leave messages in your mailbox, and intercept a call by lifting the handset.

Off-premises “reach-me.”

A caller forwarded to your mailbox can reach you at an external number — such as your home or cell phone. IVX C-Class also makes it easy to change your “reach-me” number remotely.